Frequently Asked Questions

We’ve answered some of the most common questions below. Please read through these to see if your question has been answered, and if not, use our Contact Form to get in touch.

FAQ Topics:


Membership

Q: What does it mean if I’m a TEDxSydney ‘Member’?

A: This means you’re part of our TEDxSydney online community. As a Member of the TEDxSydney community, you will be eligible to register for all of the TEDxSydney events throughout the year, including our flagship annual event and our regular Salon sessions. You will also receive our regular newsletter, featuring information about upcoming TEDxSydney events; and fresh new ideas from within the community and beyond. You will also have an optional public profile page on the TEDxSydney website.

You can sign-up to become a Member on our Member Registration page. Once a member, you can login at any time via the link in the header.


Speaking at TEDxSydney

Q: I have a great idea, and my friend has one too. Can I suggest a speaker?

A: If you’d like to suggest a speaker for TEDxSydney, please take time to carefully complete our speaker nomination form. As our curatorial team receives hundreds of submissions each year, we may not be able to reply to each submission.


TEDxSydney 2017

Q: How do I attend TEDxSydney 2017?

A: Attendance to TEDxSydney 2017 is open to all TEDxSydney Members on a first-come, first-served basis. To register, visit the event page, and click Register To Attend. You’ll then be asked to log in with your Member details. Once logged in, you’ll find an option to Register Attendance for 2017.  Please ensure that your Member Profile is up-to-date before registering.

Q: In previous years, I needed to make an application in order to attend TEDxSydney. Do I still need to do that?

A: In the past, we had many more potential attendees than seats in the venue. We therefore asked Members to apply to attend, selecting attendees based on a set of wide-ranging criteria. This is no longer the case. We have moved to a substantially larger venue in 2017 in order to meet the increasing demand, and to accommodate everyone who wishes to attend. Registrations are accepted on a first-come first-served basis for all TEDxSydney Members.

Q: Will the move to a bigger venue change anything about TEDxSydney?

A: The move to a bigger venue means TEDxSydney will no longer have to turn away the thousands of applicants who have previously missed out due to the event’s popularity. Everything you loved about TEDxSydney will still be there at our new venue – transformative talks, stellar live music and original films; plus the unique food experience and Member tote bag. Also, big does not necessarily mean less intimate, and we will presenting some exciting and unique ways to ensure that – to be revealed on the day!

Q: Who will be speaking at TEDxSydney 2017?

A: Speakers, performers and films will be announced over the coming weeks and will range from some well-known personalities alongside ordinary people with extraordinary stories from around Australia.

Q: Can I register my partner / friend / colleague at the same time?

A: In order to ensure that all attendees are TEDxSydney Members, and that the event experience can be more uniquely tailored for our community, each attendee must register themselves individually. The venue seating is by General Admission, meaning you can sit beside whoever you choose.

Q: How old do I have to be to attend?

A: You must be 13+ to attend TEDxSydney. Attendees aged 13-17 must be accompanied by an adult aged 18 years or over who has also registered to attend the event. Please note content is considered appropriate for 15+.

Q: Will TEDxYouth@Sydney be on at the same time?

A: In 2017, TEDxYouth@Sydney will be moving to a new venue at a different time of year. More information will be released in June.


Event Registration – Concessions, Groups, Refunds and Transfers

Q: How much does TEDxSydney cost?

A: Price for attendance in 2017 are being held at 2016 prices – $350 for the full day. TEDxSydney is designed as a full-day event. There are no half-day or session options. A limited number of concession prices are available at $175.

Q: Who is eligible for a concession?

A: The concession price is available to holders of the following cards: Pensioner Concession Card, Seniors Card,  and Student Cards (full-time students only). Please bring your card with you on the day. Please note that there are a limited amount of concession places available, so register soon to avoid missing out!

Q: I want to buy a number of tickets for my company. How can I do this?

A: There are two primary ways that corporate teams can be part of the TEDxSydney experience. The first is via our standard registration process which is open to all members of the TEDxSydney community. As such, if you wanted to send 3 people to the event, they could each sign up as members and register separately.

The second pathway is through a corporate partnership which have a wide variety of benefits, including easy registration for groups. If you’d like to know more about partnership opportunities, please visit our partnerships page.

Q: I’m not a company. Can I get group tickets or a group discount?

A: As attendance is reserved for members of TEDxSydney and Partners, each person attending must register separately.

Q: Can I cancel my registration after I have paid for attendance?

A: If you have paid registration fees for the Event and decide not to attend, you may cancel your registration for a full refund (less $35 admin fee), provided the cancellation request is received in writing to us at audience@tedxsydney.com prior to 1 June 2017. Cancellations made after 1 June 2017 are non-refundable, due to catering and venue arrangements.

Q: Can I transfer my registration to someone else?

A. Registrations for the Event may be transferred if the proposed Transferee is also a Member of the TEDxSydney community, with a completed profile, and the request for transfer is received in writing to us at audience@tedxsydney.com prior to 9 June 2017.


Technical Issues

Q: I tried to sign up, but I didn’t receive my confirmation email!

A: Sometimes this can happen but there’s an easy fix. Head on over to our password reset page, and enter the email address you used for your account. You’ll receive an email with a link to change your password. After that, you’ll be able to access you account.

Q: I see “403 Forbidden” when I click link in my confirmation email.

A: The link in your email expires in 48 hours. Simply head to our password reset page to set your password. After that, you’ll be able to login to your account.

Q: I can’t remember my password.

A: Simply head to our password reset page to set your password.

Q: How do I change (or delete) my TEDxSydney website account?

A: You need to log in, then you can edit or hide your profile, switch subscriptions on and off, update your photo etc. This is where you can delete your profile if you need to.

Q: “This response has been entered too many times” is displayed when I try to purchase tickets.

A: Wait 60 minutes and this problem will be resolved. This occurs when your connection is interrupted during registration.

Q: I get the message “ERROR: There is no user registered with that email address.” when trying to reset my password, then “FIELD_CUSTOM_VALIDATION_EXCEPTION: This Email is Already in use.” when trying to create a new account. Help

A: We’re working to resolve this issue. Until then, you’ll need to contact us to get this fixed.

Q: Can I change the email address connected to my account.

A: You certainly can! The steps are as follows:

  1. Login to your member profile with your old email address.
  2. Change your old email address to your new email address and select “update” at the bottom of the page.
  3. You will receive a confirmation email from us that will be sent to your new email address. Click the link contained in this email to confirm the change.
  4. Now you can login to your TEDxSydney account using your new email address as your username. Your password remains the same.

Volunteer

Q: I would like to get involved. Do you need any volunteers?

A: Due to an overwhelming response in helping hands, volunteer applications have now closed for TEDxSydney 2017.  Applications will open for 2018 early next year and you can register your interest here.

 

Read More > The TEDxSydney Team