According to artificial intelligence professional, Dr Fang Chen, “the continual use of technology hinges upon human trust. It’s one of the main roadblocks to overcome”. In this fascinating talk, she explains the framework she has developed to help humans make informed decisions when it comes to our adoption of AI – it’s all about trust.
Dr. Fang Chen is Senior Principal Researcher at Data61, CSIRO, and a thought leader in AI and Human-Machine Interaction. She has pioneered the theoretical framework of human behaviour understanding for building human-machine trust.
With her work in AI solutions, she has also become an expert in the factors influencing technology uptake: most notably human perception.
Dr Chen has contributed to more than 250 publications and 30 patents in eight countries. She holds a professorship at the University of New South Wales and the University of Sydney.